Case Studies
Canon Solution Case Study Improving Legal Workflow Efficiency
Submitted by Webmaster on Mon, 08/02/2010 - 15:28
General Overview
The customer, a law firm, offers comprehensive legal services to a wide range of clients in the gaming industry throughout North America and worldwide. In a heavily regulated industry like gaming, they knew the best way to learn was by starting from the inside—working with state and local government regulatory authorities that draft gaming legislation, rules, and regulations, and provide gaming counsel services to them. Throughout this case study you’ll see how their workflow went from being manually intensive and time-consuming, to an automated cost-saving process using Canon solutions.
Customer Workflow and Issues
Law firms generate and copy a tremendous amount of paper. Draft documents, complaints, motions, interrogatories, jury instructions, settlement agreements, and appellate briefs are generated on a daily basis. Copying and scanning supporting documentation are also critical components in their document workflows. During the discovery phase of the litigation process, the use of Bates Numbers allows all these documents to be shared by multiple parties, with a guarantee that all involved are using the same document.
The customer had many challenges that affected their document distribution and device management. Their process for distributing documents was very labor intensive which became quite costly. With no document management or archival strategy, the firm was manually filing documents and placing them in cabinets for storage and retrieval. To meet requirements for document sharing, they were hand-labeling documents so that they could be viewed by both internal and external parties—an extremely time-consuming and manual process. When reviewing their document-related processes, it was apparent that better, more automated options needed to be pursued in an effort to achieve greater company effectiveness. continue reading...
Paperless Environment Facilitates Significant Growth for Leading Insurance and Financial Services Company
Submitted by Webmaster on Mon, 07/19/2010 - 15:07
At Heffernan Insurance Brokers, a paperless environment is the rule rather than the exception. The Walnut Creek, California-based company, which specializes in commercial/private insurance and financial services, is ranked as the nation’s ninth largest privately held property/casualty agency by Insurance Journal magazine.*
Having experienced double-digit growth each year since its founding more than two decades ago, the company recognized the need for a technology infrastructure that could handle their workflows into the future. “Synchronizing the flow of information between our headquarters and seven remote offices became increasingly difficult because of our rapid growth,” said Mr. John Petersen, Chief Information Officer of Heffernan Insurance Brokers. “Our business processes were heavily reliant upon paper-based applications, forms and original documentation. Freeing ourselves from the time-consuming shuffling of paper would enable us to maintain our exceptional customer service levels and growth without a costlier increase in manpower.”
The etfile Electronic Document Management Solution In 2002, Heffernan Insurance Brokers embarked on a journey to transition all offline paper processes to digital documents using their existing proprietary client database application. To bridge their manual and online workflows, they turned to document management and workflow solution provider etfile for help.
etfile’s electronic document management solution is a leader in the industry and can be integrated with nearly any backend system using Canon’s high-quality scanning products for capturing hardcopy originals. The solution makes it remarkably easy for users to scan, label, classify and store paper documents, photos and e-mails, and have them automatically routed to the proper person’s workflow. etfile also includes a robust capability to search, find, verify,
retrieve and share documents once they have been scanned into the system. continue reading...
Assessing the Imaging and Printing Environment
Submitted by Webmaster on Mon, 04/19/2010 - 14:15
These days, IT operations are under a microscope like never before. The pressure is on to run compliant, cost-effective operations that maximize productivity and minimize costs. At the same time, decreased operational costs and proven returns on investments have become baseline requirements. There is, of course, no single solution that can achieve all
these goals. However, there is at least one very prominent area that businesses of all sizes and types may exploit: the opportunity to streamline and organize imaging and printing strategies. Resolving this situation is a no-brainer, because it can enhance the bottom line, increase employee productivity, and ultimately, create competitive advantage.
DOCUMENT PRODUCTION TRENDS
How have organizations reached this current state of imaging and printing chaos? A number of factors come into play here. For example, the sheer number of imaging and output devices deployed has steadily proliferated year after year. While everyone was waiting for the paperless office to arrive, waves of single- function hardcopy output devices were deployed, oftentimes haphazardly. It’s not surprising that market research firm International Data Corp. projects the number of document pages printed annually by U.S. companies and consumers to burgeon to nearly two trillion by 2006. continue reading...
Canon U.S.A. Ranked Number-One In Total Copier Market Share In 2009
Submitted by Webmaster on Tue, 03/23/2010 - 16:16LAKE SUCCESS, N.Y., March 23, 2010 – Canon U.S.A., Inc., a leader in advanced digital imaging and office solutions, today announced that the Company has earned the top position for total U.S. copier/MFP market share for 2009 with 18.4 percent of the market, according to Gartner's Printer, Copier and MFP Quarterly Statistics Database for fourth quarter 2009.1
"Canon's commitment to developing advanced digital imaging solutions has made the Company the preferred choice of businesses seeking to improve productivity," said Junichi Yoshitake, senior vice president and general manager, Imaging Systems Group, Canon U.S.A. "Through innovative technologies that enhance end-user performance and extraordinary customer service, Canon continues to move business forward and help end-users navigate the changing economic landscape." continue reading...
Canon U.S.A. Demonstrates the Benefits of Document Capture Solutions at Federal Office Systems Expo
Submitted by Webmaster on Tue, 03/23/2010 - 16:14WASHINGTON, D.C, March 23, 2010 – Canon U.S.A., Inc., an award-winning provider of advanced image capture solutions, will showcase the benefits of its broad array of imageFORMULA digital document scanners at this year's Federal Office Systems Expo (FOSE), beginning today at the Walter E. Washington Convention Center. Canon's exhibit will be located in Booth #2701.
"Canon is committed to providing a comprehensive range of document scanning solutions to support the diverse needs of federal, state and local governments," said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A. "With government and municipalities seeing greater efficiency across service areas, our imageFORMULA document scanners deliver many benefits for these entities, including increased security, easier document storage, improved compliance, and reduced paperwork."
Canon will display its award-winning imageFORMULA devices during this year's show, including:
imageFORMULA P-150 "Scan-tini" Personal Document Scanner: The Canon P-150's compact size and ease-of-use use liberates document capture by taking it beyond the walls of the office to the convenience of any user location. Measuring only 11 inches long, 3.7 inches wide and 1.6 inches high and weighing just over two pounds, the Canon P-150 redefines the minimum dimensions of a document scanner with automatic document feeder. The Canon P-150 can scan at up to 15 pages-per-minute (ppm) and 30 images-per-minuteI (ipm), yet still fits easily into a briefcase. For quick use and minimal setup, the P-150 can use electrical power via a single USB cable connected to a PC, and when first connected will immediately launch Canon CaptureOnTouch Lite. This "Plug-and-Scan" capability lets users instantaneously start scanning without installing drivers or imaging applications, decreasing the time needed to initiate a scan and simplifying the scanning process. continue reading...
Managing the Office Document Cycle Canon imageWARE Document Manager v4 Technical White Paper
Submitted by Webmaster on Mon, 03/15/2010 - 17:47
Canon has a long history in providing industry leading scan, copy and print devices to a wide range of customers all over the world, ranging from individual users to large corporations.
Our aim is to provide our customers with the best tools to help them work more efficiently when performing their daily document tasks of searching, finding, capturing, managing, storing and distributing information in paper and electronic form. Enabling our customers with an efficient document cycle will give us an opportunity to contribute to the expansion of their business.
Our imageWARE suite of software products has been built to integrate tightly with our imageRUNNER series of multifunctional devices to support an efficient document cycle for personal, departmental and company wide deployment.
This White Paper introduces imageWARE Document Manager, software for creating a highly functional workplace within a productive document distribution and management environment.
The software has been developed focusing on the following three major requirements of our customers’ businesses:
1. First, personal productivity of general office users;
2. Second, effective document sharing and information management for departments and workgroups of different sizes;
3. Last, for the business as a whole, the need for managing and archiving the company’s total information assets. This includes document capture and automatic processing, archiving, information sharing with partners and information security. continue reading...
Assessing & Benchmarking Document Costs: Developing a Future Document Strategy
Submitted by Webmaster on Mon, 01/11/2010 - 18:58
Are You Asking Yourself…
- How much am I really spending on desktop, workgroup, internal production print, and outside print services?
- How do our total document expenses compare to those of our key competitors?
- What factors contribute to these costs?
- How much money can we save and how?
- How much of an investment in time and money is needed to assess my document costs?
- Does this require a detailed on-site audit?
Challenges
- Getting to the true cost of documents across your organization
- Cost reductions
- Determining peer performance & benchmarking
- Developing an enterprise document strategy
- Increasing efficiency & optimization
Introduction & Objectives
The proliferation of output devices such as printers, copiers, fax machines, and scanners has significantly contributed to the dramatic increase in document output volume and cost over the years. While the majority of today’s organizations acknowledge the potential savings from better document management, many still lack the understanding and expertise to address the problem. Third-party providers including office equipment manufacturers, document outsourcing firms, and independent service providers are offering assessment services that focus on identifying costs and inefficiencies around document output. continue reading...
The Color Quality Advantages of Canon’s imagePRESS C1
Submitted by Webmaster on Mon, 11/16/2009 - 18:16
As Canon informs customers about our new imagePRESS line, here’s a question you’re likely to hear: “What makes a digital press different from a color copier?” The quick answer is: Several things.
A digital press is engineered to meet more demanding requirements than a color copier. Your customers may assume a digital press can: (1) produce noticeably better-looking prints; (2) handle a wider assortment of papers; (3) reproduce specified colors accurately and consistently; and (4) maintain the quality of images used in the document.
A digital press is expected to go beyond the bright, saturated colors of a color copier and must be able to produce neutral grays, natural skin tones and accurate “memory” colors such as green grass, blue skies, and red apples. A digital press also requires accurate tone reproduction. Tone reproduction refers to the number of tones between the highlight and
shadow areas of an image. Without correct tone reproduction, a printed image won’t be acceptable. continue reading...
Charging Back: Making Color Pay For Itself
Submitted by Webmaster on Mon, 11/09/2009 - 15:42
One way to control your costs for color printing is to charge them back to those who are doing the printing. Charging back these costs can help reduce operational costs in two ways.
1. Internal users who are billed for all or some of their color printing are likely to be more aware of, and more mindful about, how much they print—and, as a result, more judicious in their use of printing resources. This can result in less usage.
2. By billing external users, organizations can eliminate, or at least significantly reduce, the color printing and copying costs that they normally absorb on behalf of their clients or patrons. continue reading...
Warsaw Police Department: Solving Crimes and Protecting Citizens
Submitted by Webmaster on Fri, 02/13/2009 - 04:38
Warsaw Police Department is utilizing DocuWare to reduce man-hours, costs and unsolved cases. Electronic storage of incident reports, accident reports and tickets has streamlined the way this department operates and allowed the staff to focus on their primary duty of protecting the citizens of Warsaw.
Nestled between Indianapolis and Chicago, the Warsaw Police Department serves the city’s residents and surrounding area of 45,000 people with a staff of 34 sworn officers and 11 civilian personnel.
Documents
The Police Department processes and stores incident reports, accident reports and tickets. Incident reports are accessed frequently and are created every time an officer responds to a call. continue reading...
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