Have you ever looked at a complicated business conundrum and had that famous line run through your head? "What we have here is a failure to communicate." Communication can overcome some of the most complex obstacles in the business world, and on the flip side, miscommunication can cause a whole slew of issues. Since communication is such a cornerstone of workplace efficiency, why don't companies invest in it adequately?
How Unified Communications Solve Common Business Miscommunication
Unified communications (UC) consolidates, manages, and restructures your company's communication technology and phone systems into one easy-to-use infrastructure. You may not think of it this way, but UC facilitates communication in a way that can actually improve your company's work culture and productivity—not just for reasons of speed and functionality. Here are some surprising ways Unified Communications can make your business more successful.
1. Listen Up
More often than not, a failure to listen is the starting point for communication problems. But how can you listen adequately when you don't have the right lines of communication set up in simple formats, making it easy to integrate meetings? UC makes it straightforward to involve everyone in communication, even if they're working remotely.
2. The Kids Are Alright
Many failures of communication start with differing cultures, and perhaps there's no more relevant culture clash in today's U.S. workplaces than the generational one. While Baby Boomers prefer one kind of communication device and style (perhaps a landline phone and a PC), Millennials and Gen X employees are more likely to be glued to a smartphone and sending iMessages. UC can bridge the gap by allowing everyone to use their preferred technology—no matter how old or new—to communicate.
3. On-the-Spot Training
Have you ever experienced that moment where you realize a meeting is unproductive because of a knowledge gap? Sometimes, employees aren't clued into information and need on-the-spot education. UC facilitates informative training sessions through group chats, screen sharing, and screen-controlling for tutoring so you can jump in and teach whenever you need to, wherever you are.
To learn more about how Unified Communications could benefit your Atlanta company, contact us today.