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Standard Office Systems Blog

Jim Williams

Jim Williams is a Senior IT Consultant at Standard Office Systems of Atlanta and has been helping businesses with their network security needs for nearly three years.
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Recent Posts

Why Do I Need Contact Center?

Submitted by Jim Williams on Tue, 10/ 20/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

In today's age of personalization and customization, your customers won't settle for mediocre customer service when they know they can easily find another brand. As a Contact Center provider, we know that our product can.

business phone systems, Contact Center

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When Should I Transition from ACD Group to Contact Center?

Submitted by Jim Williams on Tue, 10/ 13/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

Businesses currently using Automatic Call Distribution (ACD) Groups have taken a first step towards automating call center processes and making customer interactions more efficient. However, there comes a tipping point.

business phone systems, Contact Center

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RingCentral vs. Mitel [2020 Comparison]

Submitted by Jim Williams on Tue, 03/ 03/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

RingCentral and Mitel are two powerhouses in the business phone industry with strong offerings. Figuring out which one better suits your business can become confusing, which is why we're here to help! Read more to see an.

business phone systems

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Intermedia vs. RingCentral [Product Comparison]

Submitted by Jim Williams on Fri, 02/ 14/ 20 - 12: 00 PM

BUSINESS PHONE SYSTEMS | 7.5 MIN READ

When shopping for a business phone system, the endless comparison of  products can make one brand seem almost indistinguishable from the next, which makes picking the right one for your business tricky. Read more.

business phone systems

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How Much Do Business Phone Systems Cost [2020]?

Submitted by Jim Williams on Thu, 04/ 18/ 19 - 09: 08 AM

8 MIN READ | BUSINESS PHONE SYSTEMS

If you're searching for how much do business phone system cost, chances are you're looking for more than what you can buy at a retail store. You may have also tried options through a communications carrier like.

business phone systems

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Why Unified Communications is Beneficial for Retail

Submitted by Jim Williams on Thu, 09/ 28/ 17 - 05: 10 PM

Shopping is an American past time and will continue to be for decades to come. It’s important for retail stores, large and small, to keep up with a changing landscape of technology to better suit their customers. Unified communications can help both.

Unified Communications

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