Did you know that you could choose a phone system that integrates with your current business data applications? Today's VoIP (Voice over Internet Protocol) phone systems work within your current network, giving you a powerful ally in your business productivity. A new VoIP integrated phone system can make your company more efficient. But what goes into preparing your data network for a new phone system?
Getting Ready for a New Phone System
If you're building, designing, or redesigning your network to integrate a VoIP system, you need to know the basics of integrating a phone system with your current network setup. You'll need to work closely with your IT department and your VoIP provider to understand what it will take to get your network "voice ready." Here's what you can expect.
- Routers: It's common for your internet provider to install and service your routers. It'll be crucial that your IT department checks to be sure that your routers are configured correctly for VoIP before you do your big roll-out. Most routers can handle phone systems these days, but it's worth doing a check beforehand so that you're not troubleshooting in frustration later.
- Firewalls: Your firewalls will need to be reconfigured to allow your new VoIP traffic—because, if they're doing their job, they'll automatically hinder this new interference in your system. It's important to note that older firewalls may be incapable of supporting voice and will need to be replaced. It's easy to identify a firewall issue: typically you'll experience one-way voice transmission instead of two-way when there's a firewall problem.
- Ethernet: Generally, Ethernet switches can support voice. But VoIP phones will require external power, so you may need to replace your existing switches. Work with your phone system provider to be sure you have the right switches available.
For more information about making your Atlanta business ready for a unified communications VoIP system, contact us.
Posted by Chris Gaines
Chris Gaines has been with Standard Office Systems as the Director of Managed Services for the past three years and has over 25 years of experience as a Network Administrator in the office technology industry. He has a passion for helping small businesses discover the best technology solutions for their specific needs.