Alert Management System

Our Alert Management System [AMS] is a unique and proprietary monitoring application that manages thousands of alerts generated from printing and imaging devices to predict service needs.

AMS Process:

  1. Monitor devices for alert patterns
  2. Customizes actions for the best solution
  3. Initiates service calls automatically 


Built for Large and Diverse Print Fleets

Leveraging the power FTG's cloud infrastructure, AMS can process millions of alerts each month, using algorithms built from usage data of 220,000+ devices currently under FTG's management.

By actively filtering and processing alerts that require action, AMS is able to proactively request a technician to service your device before you even know it needs to be serviced.

AMS Benefits

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Learn More

Reach out to us today and discover how our Alert Management System is but a portion of the advantages afforded to you and your organization when you leverage the benefits of Managed Print Services with SOS.


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