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Standard Office Systems Blog

Desktop-as-a-Service (DaaS): Why Your Remote Office Needs It

Submitted by Andre Schafer on Tue, 10/ 27/ 20 - 12: 00 PM

REMOTE OFFICE | 5 MIN READ

When businesses plan for a transition to a remote environment, many think about how to properly configure VPN's and office phones. However, what about desktops? At some companies, not every employee has a desktop, which can.

remote office

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Why Do I Need Contact Center?

Submitted by Jim Williams on Tue, 10/ 20/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

In today's age of personalization and customization, your customers won't settle for mediocre customer service when they know they can easily find another brand. As a Contact Center provider, we know that our product can.

business phone systems, Contact Center

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When Should I Transition from ACD Group to Contact Center?

Submitted by Jim Williams on Tue, 10/ 13/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

Businesses currently using Automatic Call Distribution (ACD) Groups have taken a first step towards automating call center processes and making customer interactions more efficient. However, there comes a tipping point.

business phone systems, Contact Center

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How Much Does Contact Center Cost?

Submitted by Scott Leonardo on Tue, 10/ 06/ 20 - 12: 00 PM

BUSINESS PHONES | 6.5 MIN READ

Contact Centers allow businesses with large call volume or call centers to automate and streamline the sales process and improve customer interactions. As more and more business processes become automated, companies who.

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Document Management System Features [Top 6]

Submitted by SOS Can Help on Fri, 10/ 02/ 20 - 04: 22 PM

OFFICE TECHNOLOGY | 3.5 MIN READ

Document management is a term that is sometimes misinterpreted by people unfamiliar with it. Those that employ document management software have benefited from streamlined business operations, file security, and more. .

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Small Business IT Solutions: 3 Options to Pick From

Submitted by Andre Schafer on Tue, 09/ 29/ 20 - 12: 00 PM

CYBER SECURITY | 6.5 MIN READ

According to a 2018 report compiled by Verizon, 58% of cyber attack victims were small businesses. While many may think that large corporations are the main target, they aren't. This is because SMB's have less resources.

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How Do I Add Chat to My Website?

Submitted by Chris Gaines on Tue, 09/ 29/ 20 - 09: 22 AM

It's rare to find a business without an online presence, today. Websites, email, direct texting, social media, and other forms of online communication help attract and delight customers. Convenience is key and the days of current and prospective.

business phone systems

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How to Build a Cyber Security Policy [5 Tips]

Submitted by Kevin Kendall on Tue, 09/ 22/ 20 - 12: 00 PM

CYBER SECURITY | 5 MIN READ

Cyber security policies are becoming more and more common in businesses as they strive to mitigate the risk of an employee accidentally leaking sensitive data or falling for a phishing scheme. These policies need to strike.

cybersecurity

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Cyber Security Trends 2020 [Top 4]

Submitted by Erica Kastner on Tue, 09/ 15/ 20 - 12: 00 PM

CYBER SECURITY | 4 MIN READ

IT professionals and cyber criminals are constantly performing a sort of dance together. When cyber criminals move one way, IT professionals must move in response, and vice versa in a never-ending salsa. Since cyber.

cybersecurity

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Should I Lease or Buy a Copier?

Submitted by Bernie Schom on Fri, 09/ 11/ 20 - 03: 10 PM

COPIERS | 6 MIN READ

Our company serves thousands of businesses of vastly different sizes each year. One of the most common questions we receive is "Should I lease or buy a copier?" Keep reading to learn the pros and cons to leasing and buying a.

buy a copier, lease or buy a copier

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How to Build a BCDR Plan [Top 4 Tips]

Submitted by Erica Kastner on Tue, 09/ 08/ 20 - 12: 00 PM

CYBER SECURITY | 6 MIN READ

Acts of Mother Nature and the wrath of cyber criminals can be unpredictable. If your business' network went down tomorrow due to a natural disaster or cyber attack, how would you ensure that business operations continue.

cybersecurity, BCDR plan

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Top 5 Factors to Consider When Purchasing a Printer

Submitted by Bernie Schom on Thu, 09/ 03/ 20 - 03: 27 PM

PRINTERS | 7 MIN READ

Whether you implement multi-function printers or a fleet of desktop printers, having the ability to produce high quality printed documents on demand is key in smooth business operations. Buying a printer is just like purchasing.

Printing, how much does a printer cost

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How Does Antivirus Work?

Submitted by Tech Support on Tue, 09/ 01/ 20 - 12: 00 PM

CYBER SECURITY | 4.5 MIN READ

When most people think of the word "antivirus", they think about that software you download on your computer to keep you from being hacked. While this is true, it is a simplistic definition. Keep reading to find out what.

cybersecurity, antivirus

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Spam vs. Phishing: What's the Difference?

Submitted by Erica Kastner on Fri, 08/ 28/ 20 - 12: 00 PM

PHISHING | 4 MIN READ

Have you ever received a phone call or email that seemed a little suspicious?Maybe the person or company contacting you seemed fake, or they seemed persistent about trying to get your personal information? Those may have been.

what is phishing, phishing attacks

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Top Phishing Scams of 2020

Submitted by Erica Kastner on Wed, 08/ 26/ 20 - 12: 00 PM

PHISHING | 4.5 MIN READ

Criminals will take advantage of any new and unfamiliar situation to steal people's personal information and scam them out of money. The COVID-19 pandemic has provided criminals with a wealth of new opportunities to steal from.

what is phishing, phishing attacks

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Laser vs. Inkjet Printers: What's the Difference?

Submitted by Erica Kastner on Tue, 08/ 25/ 20 - 12: 00 PM

PRINTERS | 4 MIN READ

When you're shopping for a new printer, whether it's for your office or your house, you will typically come across two types of printers: laser and inkjet. While they may seem quite similar, they both have some noticeable.

advantages and disadvantages of laser printers

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Data Privacy Compliance: How MSP's Can Help

Submitted by Kevin Kendall on Fri, 08/ 21/ 20 - 12: 00 PM

CYBER SECURITY | 4 MIN READ

In today's digital age, data privacy is becoming more and more of an issue. In response to cries for consumer privacy, more laws and regulations are being passed to manage data storage and curtail data sharing by businesses.

Managed IT Services, cybersecurity, Managed Services Questions

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BCDR Plans: Why All Businesses Should Have Them

Submitted by Erica Kastner on Fri, 08/ 14/ 20 - 12: 00 PM

CYBER SECURITY | 5 MIN READ

When natural disasters and cyber attacks strike, the consequences can extend far beyond just physical damage. Your network functionality may be crippled and severe downtime can cost your business more money than you think..

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Remote Office Management [4 Key Tips]

Submitted by Kevin Kendall on Tue, 08/ 11/ 20 - 12: 00 PM

REMOTE OFFICE | 5 MIN READ

Managing a remote office, especially when your company has never been remote before, can prove to be a challenge if one is not properly prepared. Keep reading to learn how to take your network remote as well as five key tips.

remote office

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What is a BCDR Plan?

Submitted by Erica Kastner on Thu, 08/ 06/ 20 - 04: 24 PM

CYBER SECURITY | 5 MIN READ

Business Continuity and Disaster Recovery (BCDR) plans help organizations mitigate the risks associated with network downtime and interruptions to business operations. Keep reading to learn what a BCDR plan is, how your.

cybersecurity, small business cyber security

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