Managed IT Sales & Service Administrator 

Standard Office Systems is looking for a motivated team member to fill the position of Managed IT Services Sales & Service Administrator. This position provides administrative support to the SOS Managed IT sales and service teams related to contract establishment, billing, and PO monitoring.

Responsible for a team of sales representatives, this position requires the ability to manage multiple deadlines simultaneously. While this position does not perform IT functions, familiarity with those products and services is required to qualify for this position.

Major Goals and Responsibilities:

  • Submit and track tickets for service calls and equipment delivery
  • Set up and administer customer contracts
  • Report back to MITs team status of PO and inventory items
  • Coordinate return of equipment and monitor virtual warehouses
  • File contract amendments and supplements•
  • Research all issues related to assigned team(s)
  • Process sales order, billing, and verify commissions for assigned team
  • Special Projects as assigned

Job Qualifications:

  • Familiar with IT products and services
  • Excellent organizational and time management skills
  • Detail oriented
  • Outgoing and positive attitude
  • Advanced computer skills required

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