ChallengeThe communications industry is ever-evolving in the United States. New demands, sources and technologies are being used to bring more communications to businesses and consumers.Characterized by many outstanding features including entrepreneurial spirit and commitment to education, Cox's traditional media operations - newspapers, radio and television - continue to be major players in their industries. The Cox Media Group, Inc. subsidiary consists of: 4 metro daily newspapers, 57 radio stations, and 15 television stations.
Cox Media Group was challenged with a multitude of devices from different vendors that failed to keep pace with their technological advancements. Having multiple vendors across the country significantly increased monthly costs and made service, training and tracking extremely difficult for them. Cox Media Group was in need of a true partner, with a novel, updated approach to managing their printers, multi-function devices, and solutions across the country, with one single point of contact.
After winning Cox Media Group's RFP, SOS conducted a thorough analysis of all multi-function devices, printers, networks and document workflows throughout the company. Current needs and usage were researched and evaluated.
From the analysis SOS developed a comprehensive, new office technology plan tailored for Cox Media Group across the U.S. More productive and cost-effective color multi-function devices were at the core of the new plan, as well as new software solutions. SOS instituted PrintVantage for printer fleet management and proximity card authentication and follow me printing to create efficient processes company-wide.
An important part of the implementation at Cox Media Group is their ability to track the users and the volume that is being printed and copied. SOS's PrintVantage solution tracks users to see what, who, where, and when all documents are printed. The PrintVantage implementation identifies departments and users who are printing too much color, printing to the wrong device, and printing non work related data.
"Cox Media Group has partnered with Standard Office Systems for over three years and I'm extremely happy to say our partnership is outstanding. It's very rare that a vendor actually does everything they said they were originally going to do. I can honestly say I would highly recommend Standard Office Systems to any business without hesitation."
Senior Manager, CMG Technology
Cox Media Group