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Standard Office Systems Blog

Vendor Management: What is It and How Can MSP's Help?

Submitted by Andre Schafer on Fri, 12/ 25/ 20 - 12: 00 PM

MANAGED IT SERVICES | 4.5 MIN READ

Vendor management prevents business stagnation by ensuring the best contracts and offerings. As a Managed IT Services Provider (MSP), we employ vendor management best practices to best assist our clients in meeting.

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How to Secure Home Wi-Fi [7 Tips]

Submitted by Andre Schafer on Tue, 12/ 22/ 20 - 12: 00 PM

CYBER SECURITY | 6 MIN READ

Your home's Wi-Fi network may not be as secure as you think. As a Managed Service Provider, we assist offices in remote transitions, which involves securing these employees' work devices and data that are connected to their.

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What is a NOC [Network Operations Center]?

Submitted by Erica Kastner on Fri, 12/ 18/ 20 - 12: 00 PM

MANAGED IT SERVICES | 6 MIN READ

Companies looking for cyber security assistance may not know what a NOC is, especially when compared to a help desk, when they come across it in a Managed Service Provider's offering. As an MSP with an in-house NOC, we.

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Project Management: How a Managed IT Service Provider Can Help

Submitted by Kevin Kendall on Tue, 12/ 15/ 20 - 12: 00 PM

MANAGED IT SERVICES | 5 MIN READ

Project management is a phrase that can emit groans from any seasoned business executive. It is a necessary evil to be completed to further and streamline business operations, but it can be cumbersome and complex,.

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What is Email Archiving? [Quick Guide]

Submitted by Tech Support on Fri, 12/ 11/ 20 - 12: 00 PM

CYBER SECURITY | 2 MIN READ

As a Managed Service Provider that sets up clients with email archiving solutions, we have prospects and customers alike that ask for tips on data security and email best practices. Email archiving is a software we.

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What is Desktop as a Service? [Definition + Pricing]

Submitted by Tech Support on Tue, 12/ 08/ 20 - 12: 00 PM

MANAGED IT SERVICES | 5 MIN READ

Desktop as a Service (DaaS) enables employees to quickly and securely transition to a remote environment, a need increasing in importance as more businesses turn to alternative workplace strategies. As a Desktop as a.

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Who is a Good Fit for Managed IT Services? [Top 7 Characteristics]

Submitted by Erica Kastner on Tue, 12/ 01/ 20 - 12: 00 PM

MANAGED IT SERVICES | 5.5 MIN READ

As a Managed Service Provider, we understand that not every business will be the right fit for us. For instance, some businesses may be a better fit for an internal IT department. Keep reading to learn who is a good.

Managed IT Services

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How to Control Spam [Tips + Recommendations]

Submitted by Tech Support on Tue, 11/ 24/ 20 - 12: 00 PM

CYBER SECURITY | 6 MIN READ

Spam, sometimes mistaken for the packaged meat product SPAM, is an online nuisance that you have likely experienced before. While we all think we know, in general, what spam is, fully understanding it is key in knowing how.

Email Security, Managed IT Services

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Securing Company Data: How Managed IT Services Can Help

Submitted by Erica Kastner on Thu, 11/ 12/ 20 - 02: 29 PM

MANAGED IT SERVICES | 7 MIN READ

As a Managed Service Provider, we aim to take customer service a step further by not only educating our clients about how to secure their data but also by educating the public. Although securing company data is a top.

Managed IT Services

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Google Cloud Print Alternatives + Printing Tips

Submitted by SOS Can Help on Tue, 11/ 10/ 20 - 12: 00 PM

PRINTING | 2.5 MIN READ

Just ten years after its inception, Google Cloud Print will be discontinuing its services starting December 31, 2020. If you wish to continue using a service similar to Google Print, you need to know how to migrate to an.

managed print services

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Corporate Data Backup [Tips and Solutions]

Submitted by Tech Support on Tue, 11/ 03/ 20 - 12: 00 PM

DATA BACKUP | 4.5 MIN READ

It's not a matter of it but when a network outage will happen. Between the unpredictability of Mother Nature causing a flood or power outage, or the increased activity from cyber criminals that can hack and disrupt your.

Cloud Technology, Data Backup

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Desktop-as-a-Service (DaaS): Why Your Remote Office Needs It

Submitted by Andre Schafer on Tue, 10/ 27/ 20 - 12: 00 PM

REMOTE OFFICE | 5 MIN READ

When businesses plan for a transition to a remote environment, many think about how to properly configure VPN's and office phones. However, what about desktops? At some companies, not every employee has a desktop, which can.

remote office

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Why Do I Need Contact Center?

Submitted by Jim Williams on Tue, 10/ 20/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

In today's age of personalization and customization, your customers won't settle for mediocre customer service when they know they can easily find another brand. As a Contact Center provider, we know that our product can.

business phone systems, Contact Center

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When Should I Transition from ACD Group to Contact Center?

Submitted by Jim Williams on Tue, 10/ 13/ 20 - 12: 00 PM

BUSINESS PHONES | 5 MIN READ

Businesses currently using Automatic Call Distribution (ACD) Groups have taken a first step towards automating call center processes and making customer interactions more efficient. However, there comes a tipping point.

business phone systems, Contact Center

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How Much Does Contact Center Cost?

Submitted by Scott Leonardo on Tue, 10/ 06/ 20 - 12: 00 PM

BUSINESS PHONES | 6.5 MIN READ

Contact Centers allow businesses with large call volume or call centers to automate and streamline the sales process and improve customer interactions. As more and more business processes become automated, companies who.

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Document Management System Features [Top 6]

Submitted by SOS Can Help on Fri, 10/ 02/ 20 - 04: 22 PM

OFFICE TECHNOLOGY | 3.5 MIN READ

Document management is a term that is sometimes misinterpreted by people unfamiliar with it. Those that employ document management software have benefited from streamlined business operations, file security, and more. .

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Small Business IT Solutions: 3 Options to Pick From

Submitted by Andre Schafer on Tue, 09/ 29/ 20 - 12: 00 PM

CYBER SECURITY | 6.5 MIN READ

According to a 2018 report compiled by Verizon, 58% of cyber attack victims were small businesses. While many may think that large corporations are the main target, they aren't. This is because SMB's have less resources.

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How Do I Add Chat to My Website?

Submitted by Chris Gaines on Tue, 09/ 29/ 20 - 09: 22 AM

It's rare to find a business without an online presence, today. Websites, email, direct texting, social media, and other forms of online communication help attract and delight customers. Convenience is key and the days of current and prospective.

business phone systems

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How to Build a Cyber Security Policy [5 Tips]

Submitted by Kevin Kendall on Tue, 09/ 22/ 20 - 12: 00 PM

CYBER SECURITY | 5 MIN READ

Cyber security policies are becoming more and more common in businesses as they strive to mitigate the risk of an employee accidentally leaking sensitive data or falling for a phishing scheme. These policies need to strike.

cybersecurity

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Cyber Security Trends 2020 [Top 4]

Submitted by Erica Kastner on Tue, 09/ 15/ 20 - 12: 00 PM

CYBER SECURITY | 4 MIN READ

IT professionals and cyber criminals are constantly performing a sort of dance together. When cyber criminals move one way, IT professionals must move in response, and vice versa in a never-ending salsa. Since cyber.

cybersecurity

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